Privacy Policy

01Introduction

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

02Personal information we collect or process

"Personal information" refers to information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or that has been de-identified. Depending on how you interact with the Services, we may collect or process:

• Contact details — name, address, billing and shipping address, phone number, and email address.
• Financial information — credit/debit card and financial account numbers, payment card information, transaction details, form of payment, and payment confirmation.
• Account information — username, password, security questions, preferences and settings.
• Transaction information — items you view, add to cart or Wishlist, purchase, return, exchange or cancel, and past transactions.
• Communications — information you include when contacting us, such as customer support inquiries.
• Device information — device, browser, and network connection details, IP address, and other unique identifiers.
• Usage information — how and when you interact with or navigate the Services.

03Where your information comes from

• Directly from you — creating an account, using the Services, or communicating with us.
• Automatically — through your device and use of cookies and similar technologies.
• From our service providers — when engaged on our behalf.
• From partners or other third parties.

04How we use your personal information

• Provide, tailor, and improve the Services — process payments, fulfill orders, remember preferences, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and recommend related products.
• Marketing and advertising — send promotional communications by email, text, or post, and show online advertisements based on your activity, including past purchases and cart items.
• Security and fraud prevention — authenticate your account, secure payments, and detect or investigate fraudulent or unsafe activity. You are responsible for keeping your account credentials safe.
• Communicating with you — customer support and maintaining our business relationship.
• Legal reasons — comply with applicable law, respond to legal process, and enforce our terms and policies.

05How we disclose personal information

We may disclose personal information to third parties for legitimate purposes, including:

• With Shopify, vendors, and other third parties performing services on our behalf (IT management, payment processing, analytics, customer support, cloud storage, fulfilment and shipping).
• With business and marketing partners for personalized advertising based on your online activity across merchants and websites. Depending on where you reside, you may have a right to opt out of this sharing.
• When you direct, request, or consent to disclosure — for example, shipping products or using social media widgets and login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce our terms, or protect the Services and our users.

06Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them for you. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

We use certain Shopify enhanced features that incorporate data from your interactions with our store, other merchants, and Shopify. For these purposes, Shopify is responsible for processing your personal information, including responding to your rights requests. Learn more via the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

07Third-party websites and links

The Services may link to websites or platforms operated by third parties. If you follow a link to a site we don't control, review its privacy and security policies before providing information. We do not guarantee and are not responsible for the privacy or security practices of such sites. Content you share on public or semi-public venues, including third-party social platforms, may be viewable by others without limitation as to its use. Links do not imply our endorsement unless stated on the Services.

08Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request its deletion. As of the effective date of this Policy, we have no actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

09Security and retention

No security measures are perfect or impenetrable, and information sent to us may not be secure in transit — please avoid unsecure channels for sensitive or confidential information. How long we retain personal information depends on factors such as maintaining your account, providing the Services, complying with legal obligations, and resolving disputes or enforcing our policies.

10Your rights and choices

Depending on where you live, you may have some or all of the following rights. These are not absolute and may be declined as permitted by law.

• Right to access / know — request access to personal information we hold about you.
• Right to delete — request deletion of personal information we maintain.
• Right to correct — request correction of inaccurate personal information.
• Right of portability — request a copy of your information, or its transfer to a third party, in certain circumstances.
• Managing communications — opt out of promotional emails anytime via the unsubscribe link. We may still send non-promotional emails about your account or orders.

You may exercise these rights where indicated on the Services or by contacting us below. We may need to verify your identity, and you may designate an authorized agent where permitted by law — proof of authorization and identity verification may be required. Learn more about rights related to Shopify-processed data at privacy.shopify.com/en.

11Complaints

If you have complaints about how we process your personal information, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

12International transfers

We may transfer, store, and process your personal information outside the country you live in. Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts from the relevant UK authority, unless the destination country has been deemed to provide an adequate level of protection.

13Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.